Hello i am the son of cbaer lol. after placing an order with collett this past monday we have had no luck contacting their shop. have called numerous times of the day all week with no answer. not even a recording that picks up giving shop hours or holiday schedule. my father paid the extra charge for 1 or 2 day shipping as it was a xmas gift and it did not arrive yet. no one has called or sent an email confirming the online order. anyone know if they are still in business or what? maybe closed all this past week for holidays?