well guy as you all know i fix powervalves i was contacted bby a guy off ebay about doing some valves and he asked how long it takes i told him i machine them all the same day ...and he could potencially have them back within a week ....so he sends me 8 valves and being a nice guy again i cut him a better deal on the price ....the valves showed up the day before my trip and i was very busy getting ready ...being the nice guy again i stayed up all night to finish his valves so i could ship them and he woldnt have to wait til i got back ....he said he wasnt in a big hurry since there is no snow there ...but than aftera week tells me he wanyed to upgrade to overnight and that he had sent 3 more valves than i expected so i cut him a better deal ...well he calls me on saturday morning at like 7in the morning after being up all night doing his valves wanting a tracking number ..but i was stilll in bed and paperwork was in the truck so i said i will email info by the afternoon ...but he didnt follow directions so i had no contact info to call him and tell him i have no email for him or a phonenumber since i was out of my area his number come up unknown...so i get a email saying that if he would have known it was gonna take this long he woiuld have just spent the money to buy new and be riding the same day ...cause he feels after i got paid i wanted no contacy with him ..so i tryied to explain i do dozens of guys valves a week and keeping track is hard to do and even harder since someone didnt follow directions and put contact info with valves ..so i sent his valves but overnight was not guranteed cause of were he lives i guess ...not to mention i lost money on the shipping due to the weight since extra valves were thrown into the deal ....telling me i have about ruined his season ...saying he got permit ,insurance ,and other expences just to have sleds but cant use cause no valves to put in them ....i belive i am a vary stand up guy and powervalves come first before anything else in my life ...i cant controll the post office and there shipping time and i offered to return his money since he was unhappy ....i know i have dealt with hundreds of you guys and as far as i know EVERYONE has been more then please with workmenship and shipping ....sorry to rant and rave but i am really upset that this guy is unhappy ...so i told him next time go spend the 1200 dollars and but new ...when i fixed all 8 and shipped them for less than one new one ...but once again i feel it is HIS FAULT HE CANT FOLLOW DIRECTIONS ..not mine ......not sure if he visits the board but i hope he does and reads this ...cause i know everyone here is happy with my work guess i am gonna stop doing canada or raise the price ...please opinions on what you guys think and what i should do .....rich
